07.05.2009 17:30-18:00

European Identity Conference 2009

The Impact of GRC on Business & IT Service Management

Governance, Risk & Compliance puts a heavy burden on Business leaders, but much more questions the way that they did the IT department (or external service providers) let implement the business processes. But isn’t IT Service Management, just like defined by ITIL, what business should be satisfied with? In this keynote, we will analyse how these two worlds match together and what we have to learn from it.

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